LOREN HANDLED 47,231 CALLS THIS WEEKBOOKED 8,442 APPOINTMENTSGENERATED $2.1M IN PIPELINEAVG. RESPONSE TIME 0.8sSERVING 12 LANGUAGESLOREN HANDLED 47,231 CALLS THIS WEEKBOOKED 8,442 APPOINTMENTSGENERATED $2.1M IN PIPELINEAVG. RESPONSE TIME 0.8sSERVING 12 LANGUAGES
LEGAL

Terms & Conditions

Last updated: April 10, 2026 · Effective immediately upon installation of the App

These Terms and Conditions govern your use of the Claude Code Integration app and related services provided by 1PM AI / Loren AI. Please read them carefully before using the App.

01.Acceptance of Terms

By installing, accessing, or using the Claude Code Integration app ("the App") or any services provided by 1PM AI / Loren AI ("we," "us," "our"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the App.

02.Description of Service

The App provides AI-powered automation services including but not limited to: blog content generation, AI voice receptionist functionality, CRM data enrichment and synchronization, and workflow automation. The App is powered by Anthropic's Claude AI and is distributed via the CRM Automation Platform Marketplace.

03.User Responsibilities

You agree to: • Provide accurate account and business information • Maintain the security of your API keys and login credentials • Use the App only for lawful business purposes • Not attempt to reverse-engineer, copy, or redistribute the App • Comply with Anthropic's usage policies when using Claude AI features • Ensure you have appropriate consent before recording or transcribing calls

04.AI-Generated Content

Content generated by the App (blog posts, call summaries, SMS messages, lead scores) is produced by AI and may require human review. 1PM AI / Loren AI does not guarantee the accuracy, completeness, or suitability of AI-generated content. You are responsible for reviewing and approving content before publishing or distribution.

05.Phone Recording & Transcription

The Phone AI module may record and transcribe calls for the purpose of CRM sync, lead scoring, and workflow automation. You are solely responsible for compliance with all applicable call recording laws in your jurisdiction, including obtaining required consent from callers. 1PM AI / Loren AI assumes no liability for non-compliant recording practices.

06.Data & Privacy

We collect and process data as described in our Privacy Policy (www.Loren-AI.com/privacy). You retain ownership of your customer data. We do not sell your data to third parties. Data processed through Claude AI is subject to Anthropic's data handling policies.

07.Intellectual Property

The App, its design, code, and branding are the intellectual property of 1PM AI / Loren AI. Claude AI is owned by Anthropic, PBC. You retain ownership of content you create using the App. AI-generated content produced via the App may be used commercially by you, subject to Anthropic's terms of service.

08.Subscription & Payment

Access to the App may require a subscription. Fees are billed monthly or annually as agreed at sign-up. Refunds are not provided for partial billing periods. We reserve the right to modify pricing with 30 days' notice. Non-payment may result in service suspension.

09.Limitation of Liability

To the maximum extent permitted by law, 1PM AI / Loren AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App. Our total liability for direct damages shall not exceed the amount paid by you in the 3 months prior to the claim.

10.Termination

We may suspend or terminate your access to the App at any time for violation of these Terms. You may cancel your subscription at any time. Upon termination, your data will be retained for 30 days then deleted, unless legally required otherwise.

11.Modifications to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email to lorenaiteam@gmail.com or via in-app notice. Continued use of the App after changes constitutes acceptance of the updated Terms.

12.Governing Law

These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Florida, and you consent to jurisdiction there.

13.Contact

For questions about these Terms, contact us at: Email: lorenaiteam@gmail.com Website: www.Loren-AI.com Company: 1PM AI / Loren AI